Issues of presentation: languag and its uses - the hidden messages?; Vignettes: a) Language, b) Staffing, c) Te Tino Rangatiratanga, d) Plotting changed practices ; Biculturalism: cultural safety or Te Tiriti: tools for differentation; Power: empowerment; or 'Power with' as against 'power on; Te Tiriti as model for both consultation and affimative action; Appendix one: Desirable objectives and practices docment guiding principles; Appendix two: Nga Putaake o te koorero; Bibliography; Serials.